Business unit

After-sales services.

Keeping manufacturing and test systems at their best takes more than a successful implementation. As production demands change, equipment has to stay reliable, efficient and aligned with how you actually run.

Vectralis support engineer assisting a customer remotely

Renovation & Upgrade

Extend the life of equipment you already own.

Broad service knowledge focused on mechanical adjustment, maintenance and programming — we support your product from launch onwards, offering the most up-to-date technology for existing equipment across its whole lifecycle.

We have a dedicated team specialized in reconditioning and updating solutions to extend useful life and robustness.

Our support solutions have a single purpose: keep the equipment working, avoid line stoppages, and protect process efficiency — saving both time and money.

Renovated Vectralis test equipment

Where renovation pays off.

Mechanical adjustment

Restore the tolerances a station had on day one, before drift becomes scrap.

Maintenance & programming

Preventive maintenance plus program updates so equipment keeps pace with the product.

Technology refresh

Replace obsolete instrumentation and controllers without replacing the whole station.

Want to know more?

Renovation & Upgrade ebooks.

Renovation & Upgrade Dossier 2025 Open full screen
Renovation Team Infographic Open full screen

Keep the equipment working, avoid line stoppages — save time and money.

Power Support & Service

A support team connected to 100+ experts.

Fast response and experience are critical at this level of service — they protect equipment value and business continuity.

Vectralis service engineer working on equipment on site

To keep production running we have a team dedicated to customer support. Twelve engineers are available to assist you remotely or in person, according to urgency.

+52 333 165 2000ext. 136

Monday to Friday, 8:00–18:00 (GMT−6), for Vectralis Engineering and Baumann Automation equipment.

How support reaches you.

Remote first

Most issues are diagnosed and resolved remotely, which is the fastest path back to production.

On site when it matters

When the fix needs hands on the machine, an engineer travels — urgency decides.

International network

Our team plugs into a network of more than 100 experts across the group.

Want to know more?

Power Support & Service ebook.

Power Support & Service Dossier 2025 Open full screen

Project gallery

Systems we keep running.

Equipment we built, upgraded or maintain in production today.

Equipment that needs attention?

Whether it is a line down today or an upgrade planned for next quarter, our service team can help.

Have a challenge for us? Share your requirements and we will come back with a proposal.

Get a quote